FAQs

Frequently Asked Questions

Find answers to the most common questions about our products, orders, shipping, returns and more.

📦 How long does delivery take?
We deliver all orders within 3–5 working days across Pakistan. In rare cases of high demand or remote locations, it may take up to 7 working days.

📍 How can I track my order?
Once your order is dispatched, you will receive tracking details so you can easily track your shipment.

↩️ Can I return or exchange an item?
Yes, we offer an easy 15-day return & exchange policy. Items must be unused, unworn and in their original condition.

🛍️ What if I receive a wrong or damaged item?
Please contact our Customer Care team as soon as possible. Share your order details and pictures of the item, and our team will assist you.

💬 How do I contact Customer Care?
You can contact our Customer Care team through WhatsApp or the contact details available on our website.

Fast Delivery — 3–5 working days delivery across Pakistan
Easy Returns — 15-day return & exchange policy
Secure Shopping — Safe & secure payment methods